Privacy Policy

Legal information

Bussines organization name: ŽUGEC SAVJETOVANJE d.o.o.
Business organization address: Lanište 1 F
Postal code and city: 10020 ZAGREB-NOVI ZAGREB Croatia
OIB / NIP: 73910912179
VAT: HR73910912179
IBAN: HR6523400091111029493

Design, creation, site maintenance and data protection:

Red Sun, owner Mak Kurtovic


Terms of Use and Copyright

  1. You agree to use the Site in accordance with our Terms of Service – click to view the terms, the Terms and Conditions agreed upon while creating your account at, for lawful purposes and in a non-infringing manner, and in a way that neither restricts or prevents others from using and enjoying the place.

Prohibited conduct includes (listed conducts and others that may be considered inappropriate) harassing or causing distress or embarrassment to any person, transmitting obscene or offensive content, or obstructing the normal flow of dialogue within the site, or impersonating another person (for example, by using login information to access to staff-only web pages).


  1. All copyrights, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) and all content contained on the Website remains the property of ŽUGEC SAVJETOVANJE d.o.o.

All content on this site (images, videos, texts, documents) is subject to copyright

Content may not be copied without written consent.

  1. If you do not agree to be bound by the rules of the website, then you may not use the materials of the website available under these terms.


Thank you for visiting our website Protecting your privacy is extremely important to us. Below we inform you in detail how  handling of your information is conducted.

  1. Definitions

The data protection declaration is based on the terms used by the European legislator for adoptation of the General Data Protection Regulation (GDPR). Our data protection statement should be readable and understandable to the general public as well as to our clients and business partners.


In this data protection statement we use the following terms:

1.1. Personal data

Personal information means all information related to an identified or identifiable physical person (“data subject”). An identifiable physical person is a person one who can be directly or indirectly identified, ,especialy by using an identifier such as name, identification number, location information, online identifier, or one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity of that physical person.


1.2. Processing

Processing is any action or set of operations performed on personal data or personal data sets, whether through automated actions, such as collecting, recording, organizing, structuring, storing, adapting or modifying, searching, posting, disseminating or making  it available on any other way, updating or combining, limiting, deleting or destroying it.

1.3. Processing restriction

Processing restriction denotes stored personal data with the purpose of limiting their processing in the future.


1.4. Processor

The processor is a physical or legal person, public authority, agency or any other entity that processes personal data on behalf of the controller.


1.5. The recipient

The recipient is a physical or legal person, public authority, agency or other entity to which personal information is disclosed, whether they are third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be considered as recipients; the processing of such data by these public authorities must comply with the applicable data protection rules in accordance with the purposes for which they are processed.


1.6. Third party

A third party is a physical or legal person, public authority, agency or an entity which is not part of the subject, controller, processor and persons under the direct control of a supervisor or a processor authorized to process personal data.


1.7. Consent

The consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he, by a statement or clear affirmative action, signifies consent to the processing of personal data relating to him.


1.8. Data Protection Officer


The Data Protection Officer is the person in charge of the security and processing of personal data. For any questions about data protection, you can contact the Data Protection Officer at the following e-mail address:

What information do we collect about you and how?

We collect information about you when you fill out any form on our website. Website usage information is collected through cookies.

When submitting a form to our site, we use a third-party software provider to automate data collection and processing. The Provider will not use your information for any purpose but only what is permitted and will only retain it in accordance with our data retention policies.

  1. Cookies

Cookies are text files sent to your computer to collect information about web browsers and visitor behavior information. We use this information to monitor visitors’ use of the site and to produce statistical reports on the site’s activities.

Visit or for more information

We use the following cookies:

Strictly required cookies: They help the website function and enhance the look and feel of the website. They also help improve navigation on our site and allow you to return to the pages you previously visited. This type of cookie only lasts for the duration of your visit to the website. When you leave the site, they are automatically deleted.


Analytics cookies: allow us to identify and count the number of visitors and to see how visitors navigate our site when they use them. This helps us improve the way our website works, for example,  so that users can find what they are looking for and what they are interested in.


Functionality cookies:  These are used to identify you when you return to our website. This allows us to customize our content, personalize and memorize your preferences (for example, your choice of language or region).


Advertising Cookies: These cookies record your visit to our website, the pages you visit and the links you follow. We will use this information to display content tailored to your interests on our website and advertising. We may also share this information with third parties for this purpose.

2.1. Google Analytics implementation and usage data protection provisions

The Google Analytics service is web analytics. Web analytics collects and analyzes site visitor behavior data. The web analytics service collects, among other things, information about the website the person came from (the so-called referrer), which subpages were visited, or how often, and for what time, the subpages were viewed. Web analytics is mainly used to optimize the website and to conduct cost-benefit analysis of internet advertising. The Google Analytics component operator is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, United States. The purpose of Google Analytics is to analyze the traffic to our site. Google collects data and information to evaluate the use of our site and to provide online reports that showcase activities on our sites and provide other services related to the use of our site for us. Additional information and applicable data protection provisions from Google can be downloaded and html

Google Analytics is further explained at the following link:   2.2.

Terms of Use for Protecting the Application and Use of Facebook

On this site, the controller has integrated Facebook company components. Facebook is a social network. The social network is the site of social meetings on the Internet, an online community that typically allows users to communicate and interact in a virtual space. A social network can serve as a platform for sharing opinions and experiences,  or allow the online community to provide personal or business information. Facebook allows social network users to include creation of private profiles, upload photos and network through friend requests.


The operating company for Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If the person lives outside the United States or Canada, the controller is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

If a person is logged in to Facebook at the same time, Facebook detects with each call to our website by the data carrier and throughout the duration of their stay on our site – what specific subpages of our site the data carrier visited. This information is collected through the Facebook component and linked to the entity’s corresponding Facebook account. If a user clicks on one of Facebook buttons integrated into our website, such as a “Like” button, or if the subject submits a comment, then Facebook pairs this information with the data subject’s personal Facebook account and stores personal information.

The data protection guideline published by Facebook, available at, provides information about the collection, processing and use of personal information by Facebook. In addition, it explains what settings Facebook offers to protect the privacy of data subjects. In addition, various configuration options are available to allow the removal of data transfers to Facebook, such as the Weblog provider’s Facebook blocker, which can be obtained from This application can be used by a data subject to eliminate data transfer to Facebook.

2.3. Cookie Prevention

If you do not agree with their use, you can easily delete (or prevent) cookies on your computer or mobile device using the browser settings you use. For more information about managing cookies, visit the browser pages you use or


Because the purpose of cookies is to improve and enable the use of our websites and their processes, please be aware that preventing or deleting cookies may disable these features or cause them to function and look differently in your browser.

3. Your Content and Information

We disclaim any responsibility for any content and / or information you post, submit or transmit to the site. We reserve the right to withdraw any such content and / or information without prior notice and in our sole discretion.


Any arrangements made between you and any other person who uses or owns a profile on the Website are entirely at your own risk and responsibility.


Addresses or links to other websites may appear on the website for a better experience of using the site. ŽUGEC SAVJETOVANJE d.o.o. or / and does not operate or control the other websites and we take no responsibility for the content of other websites. No link is a deliberate recommendation and / or should not be construed as a recommendation by any other website.


3.1. Your personal information

When you first contact or register with us, we will create a record on your behalf.

In order to maintain the functionality of the website and to provide the services that users are looking for, ŽUGEC SAVJETOVANJE d.o.o. ie may collect and use personal information of users.

Depending on the purpose, the websites may collect your personal information, such as name, email address, home or business address, telephone number. By entering your personal information in the fields provided for, you consent to the use of the information provided for the purpose for which it was provided.

ŽUGEC SAVJETOVANJE  d.o.o, i.e collects information about your computer. This information may include your IP address, browser type, access time, and web site addresses.

ŽUGEC SAVJETOVANJE  d.o.o, i.e may use the information provided to provide you with more efficient customer service, facilitate the use of web sites, eliminating the need to enter the same information frequently, or to tailor web sites to your personal preferences and interests.

ŽUGEC SAVJETOVANJE  d.o.o., i.e does not sell, rent or lease the list of users of its pages to third parties. With the obligation to maintain confidentiality, Žugec may share information with trusted partners for specific purposes: producing statistical analysis, enabling customer support, organizing delivery, or similar needs. Any such third party is prohibited from further processing your personal information.

4. Your rights

You have numerous rights regarding your personal information. To exercise any of these rights, please contact us using the information below.  

You have the right to:

• Access the personal information we hold about you
• correct inaccuracies in the personal information we hold about you 

  • ask us to stop sending you direct marketing communications
    • remove your information from the system we use to process your personal information
    • restrict the processing of your personal information in certain ways
    • Obtain a copy of your personal information in a structured electronic data file
    • object to a specific processing of your personal information by us
    • Request a human review of an automated decision to link to third-party websites

    While we will take all reasonable precautions to ensure that other organizations we deal with have good security practices, we are not responsible for the privacy practices of those organizations whose websites may be associated with our service.  

    As an entity whose information we process in the context of visiting and using, you also have the following rights:

    Right to Access  (Art. 15 of the General Decree): You have the right to request information about the data we process and how we use your personal information. In addition, you have the right to obtain more information about the specifics of the purpose of the processing, the categories of data we process, the recipients or categories of recipients of data, the storage time, the right to delete or correct personal data, the right to file complaints, and information about the origin of the data.

    Right to Recification (Article 16 of the General Decree): You have the right to request the immediate rectification of your personal data if the information is incorrect, invalid or incomplete.

    Right to Erasure (Article 17 of the General Regulation): You have the right to request the deletion / forgetting of your personal data. Right to a restriction on processing (Article 18 of the General Regulation): With the limited circumstances specified in Art. 18. The General Data Protection Regulation has the right to limit the processing of your information, which means that we may store, but not use and further process.

    Right to a Restriction of Processing (Article 18 of the General Regulation): With the limited circumstances specified in Art. 18. The General Data Protection Regulation has the right to limit the processing of your information, which means that we may store, but not use and further process.

Right to Data Transmission (Article 19 of the General Decree): You have the right to request from us the data relating to you which you have made available to us in a structured, customary and machine-readable form; you can send this information to other services or share it.

Right of appeal (Art. 20 of the General Decree): You have the right at any time to file a complaint regarding the way we process your information within the site

Right to Withdrawal (Article 7 of the General Regulation): You have the right to revoke the data processing authorization when data processing is based on your consent.

Right to complain to a competent authority: You have the right at any time to file a complaint regarding the way we process your information within the site Data Protection Supervisor – Agency for Personal Data Protection (AZOP), Martićeva ulica 14 , 10000 Zagreb,,

5. Security of your personal information

The website protects your personal information from unauthorized access, use or disclosure. Information on computer servers is stored in a controlled, secure environment, protected from unauthorized access, use or disclosure. uses an SSL certificate for the reason that we transmit the information encrypted, that is, to enable you to securely visit our website and reduce the potential risk of a potential attack or leakage of information. All the information we collect is stored on high security servers.


  1. Terms and Conditions

The terms of this Privacy Statement govern the use of cookies and all information collected during the application of the Statement, except for third-party cookies. ŽUGEC SAVJETOVANJE  d.o.o, i.e reserves the right to change this Statement and cookie policy at any time to provide you with new important information and to be informed of how ŽUGEC SAVJETOVANJE  d.o.o, i.e protects your information on its website, and we therefore recommend that you periodically check for updates on this site.


  1. Final Provisions

Our website contains links to other websites. This privacy policy applies only to this website. is not responsible for the content and privacy policies of other websites.


If you believe that your personal information has been processed in a manner that does not meet the GDPR, you have the right to file a complaint with the competent supervisory authority.


The Authority in the Republic of Croatia is the Personal Data Protection Agency.


This privacy policy was last updated on 01/13/2020.


You can contact us by email at for exercising reasoned rights in accordance with data protection regulations.