Privacy Policy

Legal Information

Subject: Žugec savjetovanje d.o.o.
Address: Lanište 1 F
Zip code and city: 10020 ZAGREB-NOVI ZAGREB
OIB/NIP: 73910912179
VAT: HR73910912179
IBAN: HR6523400091111029493
Contact phone number: +385 95 3551 400
Terms of Service and Copyright
1. You agree to use our website only in accordance with ours Terms of Service – click to view the terms, Terms and conditions agreed during the creation of the account on the website, for lawful purposes and in a manner that does not violate the rights, limit or prevent the use and enjoyment of others.
Prohibited conduct includes (listing and others that may be considered inappropriate) harassing or causing trouble or inconvenience to any person, transmitting obscene or offensive content, or interfering with the normal flow of dialogue within the website, or misrepresenting another person (for example, using login information for access to staff-only websites).
2. All copyrights, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) and all content contained on the website remain in the possession of Žugec savjetovanje d.o.o.
All content on this website (images, videos, texts, documents) is subject to copyright protection .
Content may not be copied without written consent.
3. If you do not agree you will be follow the rules of the website, then you may not use the materials of the website which are available under these conditions.
Thank you for visiting our website . Protecting your privacy is extremely important to us. We will inform you in detail about the handling of your data below.
Privacy Policy owned by Žugec savjetovanje d.o.o. undertakes to provide protection of personal data of customers, by collecting only the necessary, basic information about customers/users that are necessary to fulfill our obligations; informs customers about how the collected data is used, regularly gives customers a choice about the use of their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns.
All user data is strictly kept and is only available to employees who need this data to do their job. All employed by, owned by Žugec savjetovanje d.o.o., and their business partners are responsible for respecting the Privacy Policy. owned by Žugec savjetovanje d.o.o. respects your privacy and bases its website on technologies that provide a better and more secure online experience.
Use of the website owned by Žugec savjetovanje d.o.o. is possible without any indication of personal data; however, if a visitor wishes to use our services or contact us through our website, the processing of personal data may be required. If the processing of personal data is necessary and there is no legal basis for the processing, we generally accept the consent of the visitor.
The processing of personal data (name, address, e-mail address, telephone number…) of the data subject is in accordance with the General Data Protection Regulation (GDPR). Furthermore, data subjects are informed of the rights to which they are entitled through this data protection statement.

1. Definitions
The Data Protection Declaration is based on the terms used by the European legislator to adopt the General Data Protection Regulation (GDPR). Our data protection statement should be legible and understandable to the general public, as well as to our clients and business partners.
In this Privacy Policy, we use the following terms:
1.1. Personal Data
Personal Data means all data relating to an identified or identifiable natural person (“data subject”). An identified natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, online identifier or one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
1.2. Processing
Processing is any action or set of operations performed on personal data or sets of personal data, whether automated, such as collection, recording, organization, structuring, storage, adaptation or modification, search, publication by transmission, dissemination or otherwise by making available, updating or combining, restricting, deleting or destroying.
1.3. Restriction of data processing
Restriction of data processing denotes stored personal data with the aim of restricting their processing in the future.
1.4. Processor
Processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
1.5. Recipient
Recipient is a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether it is a third party or not. However, public authorities which may receive personal data in the context of a particular examination in accordance with Union or Member State law shall not be considered as recipients; the processing of such data by those public bodies must comply with the applicable data protection rules in accordance with the purposes of the processing.
1.6. Third Party
Third Party is a natural or legal person, public body, agency or body that is not the subject of the subject, controller, processor and persons under the direct supervision of a superior or processor authorized to process personal data.
1.7. Consent
The consent of the data subject is any freely given, specific, informed and unambiguous indication of the wishes of the data subject by which they, by statement or clear affirmative action, indicate consent to the processing of personal data relating to them.
1.8. Data Protection Officer
The Data Protection Officer is the person in charge of security and processing of personal data. For all questions about data protection code you can contact the data protection officer at the following e-mail address:

What data do we collect about you and how?
We collect information about you when you fill out any form on our website. Website usage data is collected using cookies.
When submitting a form on our website, we use a third-party software provider for automated data collection and processing. The provider will not use your data for any purpose, but only permitted and will only retain it in accordance with our data retention policies.

2. Cookies
Cookies are text files sent to your computer to collect information about internet browsers and visitor behavior information. We use this information to monitor the use of visitors’ websites and to generate statistical reports on the website’s activities.
Visit or for more information.
We use the following cookies:
Strictly necessary cookies: help the website to function and improve the look and experience of the website. They also help improve navigation on our website and allow you to return to pages you have previously visited. This type of cookies last only for the duration of the visit to the website. When you leave the website, they are automatically deleted.
Analytical cookies: allow us to recognize and count the number of visitors and to see how visitors navigate our website when they use it. This helps us improve the way our website works, for example, so that users can more easily find what they are looking for and what they are interested in.
Functionality cookies: are used for identification when you return to our website. This allows us to customize our content, personalize, and memorize your preferences (for example, your choice of language or region).
Advertising cookies: these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to display content tailored to your interests on our website and advertising. We may also share this information with third parties for this purpose.

2.1. Data protection provisions on the application and use of Google Analytics
Google Analytics is a web analytics service. Web analytics collects and analyzes data about the behavior of website visitors. The web analytics service collects, among other things, information about the website from which the person came (the so-called Referrer), which subpages were visited or how often and during which time the subpages were viewed. Web analysis is mainly used to optimize a website and to conduct cost-benefit analysis of internet advertising.
Service component operator of Google Analytics is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States of America.
The purpose of Google Analytics is to analyze the traffic on our website. Google collects data and information to evaluate the use of our website and to provide online reports that show the activities on our website and provide other services related to the use of our website to us.
Additional information and applicable data protection provisions from Google can be downloaded at and
Google Analytics is further explained at the following link:

2.2. Provisions on data protection on the application and use of Facebook
On this website, the controller has integrated Facebook components. Facebook is a social network.
A social network is a place for social meetings on the Internet, a networked community that typically allows users to communicate and interact with each other in a virtual space. A social network can serve as a platform for exchanging opinions and experiences, or enable the online community to provide personal or business information. Facebook allows social network users to include creating private profiles, uploading photos, and the network through friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States of America. If a person lives outside the United States or Canada, the controller is Facebook Ireland Ltd., 4 Grand Canal Square, Port Grand Canal, Dublin 2, Ireland.
If a person is logged in to Facebook at the same time, Facebook detects with each call to our website by the data subject and for the entire duration of their stay on our website – which specific subpages of our page the data subject has visited. This data is collected through the Facebook component and is linked to the corresponding Facebook account of the subject. If the user clicks on one of the Facebook buttons integrated into our website, e.g. the “Like” button or if the subject submits a comment, then Facebook pairs this data with the personal Facebook account of the data subject and stores the personal data.
Data protection policy published by Facebook, available at, provides information on the collection, processing and use of personal data by Facebook. In addition, it explains what settings Facebook offers to protect the privacy of data objects. In addition, various configuration options are available to allow the removal of data transfers to Facebook, such as the Webgraph provider’s Facebook blocker, which can be obtained at This app can be used by a data subject to remove data transfer to Facebook.

2.3. Cookie Prevention
If you do not agree to their use, you can easily delete (or prevent) cookies on your computer or mobile devices using the settings of the browser you are using. For more information on managing cookies, visit the pages of the browser you are using or
Since the purpose of cookies is to improve and enable the use of our websites and their processes, please note that by preventing or deleting cookies you may disable the operation of these features or cause them to work and look different in your browser.

3. Your Content and Information
We disclaim any responsibility for any content and/or information you post, send or transmit to the website. We reserve the right to withdraw any such content and/or information without prior notice and in our sole discretion.
All agreements reached between you and any other person, who uses or owns a profile on the website, are entirely at your personal risk and responsibility.
Addresses or links to other websites may appear on the website for a better experience of using the website. ŽUGEC SAVJETOVANJE d.o.o. and/or do not manage or monitor other websites and assumes no responsibility for the content of other websites. No link is an intentional recommendation and/or should not be interpreted as a recommendation of any other website.
3.1. Your personal data
When you first contact us or register, we will create a record on your behalf.
To maintain the functionality of the website and enable the services that users seek, ŽUGEC SAVJETOVANJE d.o.o., may collect and use users’ personal data on the website.
The website, can, depending on the purpose, collect your personal data such as: name and surname, e-mail address, home or business address, telephone number. By entering personal data in the fields provided for that purpose, you give your consent for the stated data to be used for the purpose for which they were given.
ŽUGEC SAVJETOVANJE d.o.o., that is collects data about your computer. This data may include your IP address, browser type, access time and website addresses.
ŽUGEC SAVJETOVANJE d.o.o., that is may use the provided data to provide you with a more efficient customer service, to facilitate the use of the website by eliminating the need to enter the same information frequently or to tailor the website to your personal preferences and interests.
ŽUGEC SAVJETOVANJE d.o.o., that is does not sell, rent or lease a list of users of its pages to third parties. In addition to the obligation to maintain confidentiality, Žugec may share data with trusted partners for certain purposes: making statistical analysis, providing customer support, organizing delivery or similar needs. Any such third party is prohibited from further processing your personal data.

4. Your Rights
You have a number of rights regarding your personal data. To exercise any of these rights, please contact us using the information below.

You have the right to:
• access the personal data we have about you
• correct inaccuracies in the personal information we have about you
• request that we stop sending you direct marketing communications
• delete your data from the system we use to process your personal data
• limit the processing of your personal data in certain ways
• obtain a copy of your personal data in a structured electronic data file
• give an objection to certain processing of your personal data
• request a human audit automated link decision on third party websites.
While we will take all reasonable precautions to ensure that other organizations we deal with have good security practices, we are not responsible for the privacy practices of those organizations whose websites may be linked to our service.

As an entity whose data we process in the context of visiting and using the website you also have the following rights:
Right of access by the data subject (Art. 15. General Regulations): You have the right to request information about the data we process and how we use your personal data. In addition, you have the right to obtain more information about the specifics of the purpose of processing, the categories of data we process, recipients or categories of data recipients, data retention times, the right to delete or correct personal data, the right to object and information about the origin of data.
Right to rectification (Art. 16. General Regulations): You have the right to request an urgent correction of your personal data if the data is incorrect, invalid or incomplete.
Right to erasure (Art. 17. General Regulations): You have the right to request the erasure (“the right to be forgotten”) of your personal data.
Right to restriction of processing (Art. 18. General Regulations): With the limited circumstances specified in Art. 18. General Data Protection Regulations you have the right to restrict the processing of your data, which means that we may store, but not use and further process.
Right to data portability (Art. 19. General Regulations): You have the right to request from us information relating to you, which you have made available to us in a structured, common and machine-readable form; you can send this information to other services or have it forwarded.
Right to object (Art. 20. General Regulations): You have the right at any time to file a complaint regarding the way we process your data within the website
Conditions for consent (Art. 7. General Regulations): You have the right to revoke your consent to the processing of data when the processing of the data is based on your consent.
Right to object to the competent authority: You have the right at any time to file a complaint regarding the way we process your data within the website to the Data Protection Supervisor – Agency for Personal Data Protection (AZOP), Martićeva ulica 14, 10000 Zagreb,,
You can contact us by e-mail to exercise your reasoned rights in accordance with Data Protection Regulations:

5. Security of your personal data
The website protects your personal data from unauthorized access, use or disclosure. Data on computer servers is stored in a controlled, secure environment, protected from unauthorized access, use or disclosure. uses an SSL certificate for the reason that we transmit encrypted data to enable you to securely visit our website and reduce the possible risk of a potential attack or leakage of information. All data we collect is stored on high security servers.

6. Terms and Changes
The terms of this Privacy Policy govern the Use of Cookies and all data collected during the application of the Policy, except third-party cookies. Žugec reserves the right to change this Policy and the Cookie Policy at any time in order to transmit new important information and to keep you informed of the ways in which Žugec protects your information on its website, and we therefore recommend that you periodically check for updates on this website.

7. Final Provisions
Our website contains links to other websites. This Privacy Policy applies only to this website. is not responsible for the content and privacy policies of other websites.
If you believe that your personal data has been processed in a way that does not comply with the GDPR, you have the right to complain to the competent supervisory authority.
The supervisory body in the Republic of Croatia is the Personal Data Protection Agency.
This privacy policy was last updated on 01/13/2020.